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Frequently Asked Questions

Find answers to common questions about my services, pricing, and process.

# General

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I offer home tech solutions (networking, security cameras, private cloud), software career coaching (interview prep, resume reviews), IT consulting (networking, DevOps, SRE for small businesses), and web development. I'm available as a short-term contractor for project-based work.

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I primarily serve the local area for on-site work like network installations and homelab setups. However, consulting, web development, and remote support services can be provided anywhere. Contact me to discuss your specific location and needs.

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I have years of experience in IT and software development, including time at major tech companies. I've built homelabs, passed (and failed) countless interviews, and learned what it takes to succeed in this industry. Now I use that experience to help others with their tech needs and career goals.

# Pricing

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Pricing varies based on the scope and complexity of each project. I offer free initial consultations to understand your needs and provide accurate quotes. Most projects are quoted as fixed-price, while ongoing services like MSP support are billed monthly.

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Yes! The initial consultation is completely free with no obligation. We'll discuss your needs, I'll provide recommendations, and you can decide if you want to move forward. No pressure, no hidden fees.

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I accept various payment methods including credit cards, bank transfers, and checks. For larger projects, I typically require a deposit upfront with the remainder due upon completion. Payment plans can be arranged for larger projects.

# Process

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Project timelines vary significantly based on scope. A simple home network setup might take a few hours, while a comprehensive homelab or web application could take several weeks. I'll provide a timeline estimate during our consultation.

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Absolutely! I offer various support options including one-time troubleshooting, monthly maintenance packages, and full MSP services. Many clients start with a project and then opt for ongoing support to keep everything running smoothly.

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Yes, I understand that tech problems don't always happen during business hours. For existing clients with support contracts, I offer priority emergency support. For new clients, I'll do my best to accommodate urgent needs when possible.

# Technical

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Both options are available. I can source and provide all necessary equipment, or I can work with hardware you've already purchased. During the consultation, I'll recommend the best equipment for your needs and budget.

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Definitely! Many projects involve improving or expanding existing infrastructure. I'll assess what you have and recommend the most cost-effective approach, whether that's upgrading, replacing, or integrating with your current setup.

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Yes, knowledge transfer is an important part of every project. I'll make sure you understand how to use and maintain the systems I set up. Documentation is also provided for reference after the project is complete.

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